Effective Date: May 8, 2026

At Midwest Audiology & Hearing Center (“we,” “our,” or “us”), we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how information is collected, used, stored, and disclosed when you visit our website or interact with our services.

Information We Collect

We may collect the following types of information:

Personal Information

• Name
• Phone number
• Email address
• Mailing address
• Date of birth
• Insurance information
• Appointment details
• Information submitted through contact or appointment forms

Health Information

As a healthcare provider, we may collect protected health information (“PHI”) in accordance with applicable healthcare privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA).

Website Usage Information

We may automatically collect:

• IP address
• Browser type
• Device information
• Pages visited
• Website activity through cookies and analytics tools

How We Use Your Information

We use collected information to:

• Schedule and manage appointments
• Provide audiology and hearing healthcare services
• Communicate with patients
• Process billing and insurance claims
• Improve website performance and patient experience
• Respond to inquiries
• Comply with legal and regulatory obligations

Cookies and Analytics

Our website may use cookies and third-party analytics tools to understand website traffic and improve functionality. You may disable cookies through your browser settings.

Information Sharing

We do not sell your personal information.

We may share information:

• With healthcare providers involved in your care
• With insurance companies for billing purposes
• With service providers assisting in business operations
• When required by law or legal process
• To protect patient safety and clinic operations

Data Security

We maintain administrative, technical, and physical safeguards designed to protect personal and medical information from unauthorized access, disclosure, or misuse.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external sites.

Your Privacy Rights

Depending on applicable laws, you may have the right to:

• Access your personal information
• Request corrections
• Request restrictions on certain uses
• Obtain a copy of your information
• Withdraw consent where applicable

Children’s Privacy

Our website is not directed toward children under 13 without parental involvement.

Changes to This Policy

We may update this Privacy Policy periodically. Updated versions will be posted on this page with a revised effective date.

Contact Information

Midwest Audiology & Hearing Center

4818 S. 76th St.
Suite 12
Greenfield, WI. 53220
(414) 281-8300